Global Business Services (GBS) Incentive
Global Business Services (GBS) Incentive is a grant from Department of Trade, Industry and Competition for growth, established businesses across South Africa. Applications are accepted on a rolling basis.
Overview
Cash grant for companies creating South African jobs that serve offshore (international) clients in call-centre, BPO and IT-enabled services - the successor to the old Business Process Services incentive. It pays a fixed grant per offshore job over a 5-year period (roughly R134,000 to R280,000 per job depending on complexity), with bonus grants for large job numbers. You need a 3-year offshore contract and must create at least 30 complex or 50 non-complex new jobs within 3 years, with strong youth-hiring requirements; apply to the dtic before hiring starts.
Programme details last verified on 11 June 2026.
Full Description
Incentives for Business Process Outsourcing (BPO) and offshoring operations creating jobs in South Africa. Base incentive plus bonus for transformation.
Eligibility Criteria
Frequently Asked Questions
Who qualifies for Global Business Services (GBS) Incentive?
Global Business Services (GBS) Incentive targets growth, established businesses across South Africa.
When is the deadline for Global Business Services (GBS) Incentive?
Applications are accepted on a rolling basis.
How do I apply for Global Business Services (GBS) Incentive?
Check your eligibility with the free readiness check on Okhantu, prepare the required documents, then apply on the provider's website.
Prepare Your Application
Increase your chances of success with these preparation resources.
Provider Guide
Learn about Department of Trade, Industry and Competition's application process
Document Checklist
Requirements and deadlines
Download Templates
Business plan, cash flow, projections
Legal Framework
Relevant legislation and compliance
Compliance Check
Verify your CIPC, SARS, B-BBEE status
Get Expert Help
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